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What is going ON at this board lately? Everyone seems a lot more crabby and complaint-prone than usual.
MV, if you click on a user's name above their post there is an option to see what threads they've participated in...
Yavar
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Posted: |
Jan 11, 2018 - 6:27 PM
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By: |
SchiffyM
(Member)
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In my opinion, the century-old motto "The customer is always right" (actually just an advertising slogan from the founder of Selfridge's in London) has created a justification for a sense of entitlement that does as much harm as good. Anybody who has ever worked retail (as I did, decades ago) quickly realizes that customers are frequently wrong, rude, and sometimes even bad for business. I remember customers demanding I leave my post and escort them to other departments (leaving mine empty), sell them mismatched pairs of items from separate boxes at a discount of their invention, and return items they'd used and damaged, all their right (they felt) simply because they were customers.
Just because you might occasionally throw $20 to La La Land (not out of charity, mind you, but because you want their excellent CDs) doesn't mean MV has to kowtow to you, and respond deferentially in the face of every complaint. (I mean this in the aggregate, separate from whatever merit or lack there is in this particular case.) We all see how rude and entitled so many can be on this board (not everybody, and again I'm talking about a cumulative rudeness more than anything in this thread).
So I bristle whenever somebody responds, aghast, that he is a customer! We're all customers. Get over yourself.
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What an incredibly snippy response from La La Land. You know I know there are a few trolls around here but almost everyone defends these labels (with the exception of Varese) to the death. Would La La Land really say that to a potential customer over the phone or in person? Wow.
Damn right I would. I'm tired of the Chicken Little The Sky Is Falling Bitch Brigade. Enough is ENOUGH!
MV
What an unprofessional response.
Given current events, I think he's earned the right to vent.
Vent, go for it. Lash out at someone for inquiring about 70s titles. Really, he earned that right?
Personal life aside, the original poster is one of the biggest trolls on this site. He is one of a 6 people on the La La Land Ignore list and has been on it for a few years. His original posting, which at the time I didn't realize he posted and was seen only because someone responded to it, was just plain and simple whining. It's totally unnecessary and factually inaccurate. In truth, I should have never responded to it because it was something I wasn't supposed to see. However, I did respond to it and stand 100% by my words. It's a new year and I feel that ENOUGH IS ENOUGH! STOP THE WHINING AND AT LEAST HAVE FACTS TO BACK IT UP!
MV
PS Who are you? I have never seen you post on this site before. I looked you up and you rarely have posted in 7 years.
Putting a side out disagreement, my heart does go out to you and your family. I can’t imagine having something occur like that.
As to who I am, my name is Jonathan. I don’t post much except to enter contests and maybe post rarely when I’m excited. I don’t feel I know enough about music to intelligently converse about it though I know love it. As to whether this individual is a troll he or she may very well be, I don’t recognize the screenames enough to know. I based my response on the substance of the message not the messenger. And when I saw the response from La La Land I was quite shocked. I’ve known La La Land to be interactive, funny and interesting through the years with exceptional customer service. I know from experience. In 2010, I received a smashed Dutch and without question they sent a new one with apologies. Amazing. I’ll never forget it. I love that about them. I felt I needed to say something when I saw what happened. It’s really as simple as that.
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In my opinion, the century-old motto "The customer is always right" (actually just an advertising slogan from the founder of Selfridge's in London) has created a justification for a sense of entitlement that does as much harm as good. Anybody who has ever worked retail (as I did, decades ago) quickly realizes that customers are frequently wrong, rude, and sometimes even bad for business. I remember customers demanding I leave my post and escort them to other departments (leaving mine empty), sell them mismatched pairs of items from separate boxes at a discount of their invention, and return items they'd used and damaged, all their right (they felt) simply because they were customers.
Just because you might occasionally throw $20 to La La Land (not out of charity, mind you, but because you want their excellent CDs) doesn't mean MV has to kowtow to you, and respond deferentially in the face of every complaint. (I mean this in the aggregate, separate from whatever merit or lack there is in this particular case.) We all see how rude and entitled so many can be on this board (not everybody, and again I'm talking about a cumulative rudeness more than anything in this thread).
So I bristle whenever somebody responds, aghast, that he is a customer! We're all customers. Get over yourself.
I should clarify the quoting of statistics was a great way to respond. Just everything after I took issue with. I guess I just expected a more polished response and was surprised, that’s all. We live in an era where swearing and yelling and complaining is the way to go and I just don’t agree with it and I’m tired of seeing it.
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In my opinion, the century-old motto "The customer is always right" (actually just an advertising slogan from the founder of Selfridge's in London) has created a justification for a sense of entitlement that does as much harm as good. Anybody who has ever worked retail (as I did, decades ago) quickly realizes that customers are frequently wrong, rude, and sometimes even bad for business. I remember customers demanding I leave my post and escort them to other departments (leaving mine empty), sell them mismatched pairs of items from separate boxes at a discount of their invention, and return items they'd used and damaged, all their right (they felt) simply because they were customers.
Just because you might occasionally throw $20 to La La Land (not out of charity, mind you, but because you want their excellent CDs) doesn't mean MV has to kowtow to you, and respond deferentially in the face of every complaint. (I mean this in the aggregate, separate from whatever merit or lack there is in this particular case.) We all see how rude and entitled so many can be on this board (not everybody, and again I'm talking about a cumulative rudeness more than anything in this thread).
So I bristle whenever somebody responds, aghast, that he is a customer! We're all customers. Get over yourself.
And I never said La La Land had to be deferential or even agree with the post. I don’t expect that.
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I should clarify the quoting of statistics was a great way to respond. Just everything after I took issue with. I guess I just expected a more polished response and was surprised, that’s all. We live in an era where swearing and yelling and complaining is the way to go and I just don’t agree with it and I’m tired of seeing it.
We also live in a Nanny State of SJW's who flap their lips without understanding some of the history of a site.
http://filmscoremonthly.com/board/posts.cfm?forumID=1&pageID=1&threadID=123641&archive=0
Thank me.
I think I explained where I was coming from above. I based my response on the substance of the messages not who was necessarily stating the message. I’d hardly describe expecting a more professional response as living in a nanny state nor would I describe myself as a social justice warrior for wanting that but if throwing out names is satisfying for you by all means don’t let me stop you.
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Posted: |
Jan 12, 2018 - 6:54 AM
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By: |
OnyaBirri
(Member)
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Just because you might occasionally throw $20 to La La Land (not out of charity, mind you, but because you want their excellent CDs) doesn't mean MV has to kowtow to you, and respond deferentially in the face of every complaint. (I mean this in the aggregate, separate from whatever merit or lack there is in this particular case.)
I know that you are speaking in the aggregate and not specifically to any one post, but my initial comment was intended as an observation and not a "complaint." I simply believe that most of the prime stuff has come out by now or is likely not to happen. Of course, this is reflective of my taste in music, and that fact that I may already have many of the recent-ish titles on LP or previous CD releases. But in thinking about many of the iconic films and scores from those decades, it seems that most have either been released, or would have been by now.
When I am connected to my external drive this weekend, I will do some comparisons of titles purchased from year to year just to be sure I'm not misremembering.
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