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 Posted:   Aug 25, 2016 - 11:29 AM   
 By:   jkannry   (Member)

Yes, it's nothing to do with Intrada.

I got a ransom note demanding £18 (about $30) for the delivery of a Varese package.

It's normal practice now.

The total cost of a $20 CD to the UK now is about $50, when you consider international shipping, import duties and the charges they charge you for charging you import duties.

Cheers


Stephen, I'm appalled that you have been so badly fleeced! I guess these charges might depend upon where one lives, (me Surrey), however there appear to be other factors. I've just received the SAE disc of Steiner's 'The Letter' (gorgeous by the way), completely free of any UK charges. The disc was $19.95 and the shipping $7.10 - total $27.05. The value of the disc as marked on the customs declaration is $5.00 and is quoted as a 'gift'.

The other 'factor' I mentioned is that instead of buying as I usually do from filmscoremonthly.com I bought this disc from SAE's ebay site - same postal address both!!!!!!! What I don't understand is why SAE charge different postal rates for their ebay transactions than for the parent site, where we are charged $10. Perhaps Craig Spaulding could offer us some insight? Either way, and I know $2.90 is not much to get upset about, why are these postal charges different at all? $2.90 might be enough to tip UK customs into charging their 'ransom', so I would implore SAE to reduce their postal charges to UK/European customers to this level in future; for the sake of $2.90 they are potentially compromising future UK sales.

From now on I shall be comparing prices with Musicbox Records.


Ebay has global shipping which seem to navigate these customs issues. Perhaps they're using that.

 
 
 Posted:   Aug 25, 2016 - 11:36 AM   
 By:   jkannry   (Member)

Wow after reading all of this, I shan't complain about S/H charges again. It's insane.
I can't remember ordering a disc from the UK. Does customs tack on a fee on this side of the pond?
Just curious.


Ive ordered a few and from I remember no exorbitant customs on the other end.

 
 Posted:   Aug 25, 2016 - 12:26 PM   
 By:   Doug Raynes   (Member)

Anyone would think that UK Customs are doing something underhand. As MusicMad said above "It's the law". Goods imported from outside the EU over a value of £15 are subject to the payment of VAT as of course are most goods bought within the UK.

Maybe one should consider it a bonus if a CD arrives with no charge although in my experience it tends to be bulky packages which attract the attention of Customs - they don't have the staff to check everything and I've never had a package containing just a single or double CD examined by Customs.

 
 Posted:   Aug 25, 2016 - 12:47 PM   
 By:   The Thing   (Member)

None of my packages get opened by customs, they just slap an extra sticker on the box with their import duty price, and send me a card in the post for me to go and pay up when I collect it.

 
 Posted:   Aug 25, 2016 - 12:59 PM   
 By:   litefoot   (Member)

I have actually stopped ordering soundtracks from the U.S. for now. It's become far too expensive, and that's before adding import taxes.

A combination of increasing shipping costs to the UK and the poor exchange rate due to Brexit means that I don't order CDs from the US anymore. Just can't afford it. I'd be interested to know if ScreenArchives/Intrada/LLL/MovieMusic/Kritzerland have seen a drop off in UK orders recently.

 
 
 Posted:   Aug 25, 2016 - 3:45 PM   
 By:   leagolfer   (Member)

NORMALLY I JUST PUT STAMPS ON THE CARD IF I GET ONE F*** EM, AND PUT IT IN THE POST BOX, THEN THEY RE-DELIVER IT, ALOT OF HASSLE OTHER WISE QUEUES LIKE SUPERMARKETS SOMETIMES AIN'T GOT TIME FOR THAT BALONEY ANYMORE.

 
 
 Posted:   Aug 26, 2016 - 1:06 AM   
 By:   panavision   (Member)

I have actually stopped ordering soundtracks from the U.S. for now. It's become far too expensive, and that's before adding import taxes.

A combination of increasing shipping costs to the UK and the poor exchange rate due to Brexit means that I don't order CDs from the US anymore. Just can't afford it. I'd be interested to know if ScreenArchives/Intrada/LLL/MovieMusic/Kritzerland have seen a drop off in UK orders recently.


It is painful seeing these releases for sale and I can't buy them.

I'm looking at alternatives: EU stores, amazon uk, ebay uk.

Any soundtrack sellers in the U.K.? Any recommendations?

 
 
 Posted:   Aug 26, 2016 - 4:26 AM   
 By:   nevinson1966   (Member)

After many years of buying from the USA,Screen Archives and the major labele,who have done so much for us soundtrack collectors,reluctantly I too have to call it a day with direct US imports and buy from Europe and the UK now.Far to expensive now with the expensive shipping and now having to pay the tax's too.

Even for THE TEN COMMANDMENTS itself, I will be ordering it from Music Box in Europe, yes, it will still be expensive,but I won't get a shocking bill from UK Customs and the extortionate Royal Mail charges.

Sorry to see this happen after so long and I am sure this will be affecting the International sales,as collectors look for alternative ways.

 
 
 Posted:   Aug 26, 2016 - 5:14 AM   
 By:   leagolfer   (Member)

if you buy six cd's from America that's ok any more then they will charge you said this before only buy six there will be no taxes. sae do 3 dollars per cd so 6x3 = 18 dollars. I alway's do it like this now and there hasn't been any charges since. ten commandments will be ok off sae to 6 cd's x3 = 18 dollars again there would be no charge.

 
 Posted:   Aug 26, 2016 - 5:31 AM   
 By:   Doug Raynes   (Member)

if you buy six cd's from America that's ok any more then they will charge you said this before only buy six there will be no taxes. sae do 3 dollars per cd so 6x3 = 18 dollars. I alway's do it like this now and there hasn't been any charges since. ten commandments will be ok off sae to 6 cd's x3 = 18 dollars again there would be no charge.

The Ten Commandments 6 disc set is going to cost $18? The exorbitant amount labels are charging for soundtrack CDs is disgraceful. I assume that price includes shipping costs.

 
 
 Posted:   Aug 26, 2016 - 5:36 AM   
 By:   Kim Peterson   (Member)

So, everyone is complaining because they are being "slapped" import fees? A coworker got in trouble 3 times in a month last year buy marking overseas packages with a total that was not correct. Some here say that they ordered 4 CD (or some other amount of multiple CDs) and Intrada put $20 on the the form? You had better hope Intrada never gets in trouble for doing this. If you would have bought 4 new CDs from me, I would have written $80. I would have also lost your business, but your laws/fees/tariffs are there because of your country. It is not our fault. But is sounds like all the record labels are trying to cheat the system for their customers.

I guess I will not hire any of you to do my taxes! LOL

 
 Posted:   Aug 26, 2016 - 5:46 AM   
 By:   The Thing   (Member)

Although $80 may be the marked-up sale value to the customer, what if just $20 was the actual value of producing the goods by the supplier? Would that get around the rules?

i.e. The difference is just the supplier's profit, which isn't necessarily the actual "cost" value of the goods being shipped.

Just guessing, I don't know about the details either.

 
 
 Posted:   Aug 26, 2016 - 5:53 AM   
 By:   observant observer   (Member)

So, everyone is complaining because they are being "slapped" import fees? A coworker got in trouble 3 times in a month last year buy marking overseas packages with a total that was not correct. Some here say that they ordered 4 CD (or some other amount of multiple CDs) and Intrada put $20 on the the form? You had better hope Intrada never gets in trouble for doing this. If you would have bought 4 new CDs from me, I would have written $80. I would have also lost your business, but your laws/fees/tariffs are there because of your country. It is not our fault. But is sounds like all the record labels are trying to cheat the system for their customers.

I guess I will not hire any of you to do my taxes! LOL


I think most people are more annoyed at the fact that Royal Mail can charge you possibly double or triple the import VAT. Yes it's the law to pay import VAT, I certainly can except that but charging almost three times the amount of VAT for nothing other than handling and delivering the parcel after clearing customs is a touch much.

As for the labels cheating the system, I would say that is rather harsh. They are trying to help foreign customers by declaring a low value of the item. Yes you may have paid $100 but to the labels the loss of 2-3 CD's might only have a manufacturing value (I'm speculating here) of $20, so in essence they are not cheating the system as custom's declerations state the value of contents (I think) and not what the customer has paid (that would be insurance)...it's been a long day

 
 
 Posted:   Aug 26, 2016 - 5:54 AM   
 By:   observant observer   (Member)

Although $80 may be the marked-up sale value to the customer, what if just $20 was the actual value of producing the goods by the supplier? Would that get around the rules?

i.e. The difference is just the supplier's profit, which isn't necessarily the actual "cost" value of the goods being shipped.

Just guessing, I don't know about the details either.


You just beat me to this...

 
 
 Posted:   Aug 26, 2016 - 5:58 AM   
 By:   Prince Damian   (Member)

I know we are liable for customs charges over a certain amount but the part that gets me is the line 'handling fee of 'x' paid on your behalf for presenting the item for inspection' -or something like that,it's a while since I have read one.It's not as if they are helping you.

 
 
 Posted:   Aug 26, 2016 - 6:14 AM   
 By:   leagolfer   (Member)

yes Doug sae will ship 3 dollars per disc but I got it wrong on price 1st cd out of the set will be ten dollars then 3 dollars afterwards so 25 dollars to ship but sae will put on the parcel 18 dollars. before they ship so yes your purchase will be fine Doug

 
 Posted:   Oct 1, 2016 - 2:12 AM   
 By:   CK   (Member)

For the first time ever when ordering from the US and having CDs shipped to Canada, an order was hit with customs duty this past month. Six dollars in customs charges, and ten dollars in "handling fees". Much eye-rolling on my part.

I noticed that on the customs form, the entire value of the order was stated. Does anybody know if there has been a change lately inasfar that labels/vendors are now required to give the full amount? Because the same happened to a single CD shipment from Malaysia (YesAsia) to Germany. Might be a coincidence, but, just like Obi-Wan Kenobi, "in my experience there is no such thing as coincidence."

 
 
 Posted:   Oct 1, 2016 - 5:10 AM   
 By:   JC   (Member)

If you are importing goods from a non-EU-country to the EU you have to pay an import sales tax AND customs duties depending on the value of the goods.

-import sales tax (= local VAT; payable to the customs authority): specific value added tax applicable on the imported goods in your country (e.g. 20% on CDs and 5,5% on books in France). The tax is calculated based on the customs value (in most cases buying price + shipping costs). In some EU-countries the tax is only applied if the customs value exceeds a certain amount that depends on the nature of the consignment (private or commercial; buying CDs from SAE = commercial).

-customs duties (payable to the customs authority): specific customs duties applicable on the imported goods in your country (e.g. 3,5% on CDs and 0,0% on books in France). The tax is calculated based on the total value (in most cases buying price + shipping costs + VAT). The customs duties are only applied if the total value exceeds a certain amount (typically 150€).

-customs clearance fee (payable to the transport company): Every express mail company and unfortunately also most (formerly) public postal services charge a customs clearance fee. This fee depends on the value of the imported goods with a minimum of 10€ to 25€ depending on the transport company.


Keep in mind that you have to pay the correct import sales tax and possibly also the customs duties even if your parcel isn't controlled by customs or if the sender declares a lower customs value. In this case you have to pay the fees at your local customs office. wink

 
 
 Posted:   Oct 1, 2016 - 5:28 AM   
 By:   nevinson1966   (Member)

Recieved my package from SAE today,NO charges at all,postman delivered to door,Wonderfull!

 
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