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 Posted:   Apr 13, 2016 - 9:44 PM   
 By:   Jim Cleveland   (Member)

I bought a 60 minute tracfone card this afternoon, and have tried about 25 times to add the minutes, but every time I do a box comes up saying "Card cannot be added. Go to www.tracfonephoneexchange.com..) then there's a toll-free number.
It appears that they're trying to force me to get another phone, for reasons known only to them(I can't get the website to come up).
Anyone with a tracfone have any idea what the hell is going on?

 
 
 Posted:   Apr 13, 2016 - 10:07 PM   
 By:   Bob DiMucci   (Member)

Here's what the website says:


2G Migration Eligibility

PHASING OUT 2G NETWORKS

In order to prepare for new cellular technologies, our network partners are beginning the process of phasing out their 2G coverage. Due to this, TracFone, SafeLink, Net10 and Straight Talk will no longer be able to provide coverage for customers using 2G phones. You may begin having service interruptions in the near future, particularly if you travel, as certain areas are being impacted earlier than others.

If you have a 2G phone, your phone will stop working entirely – and you will need to replace it. Do it now to avoid any service interruptions.

To verify if you have a 2G phone, and to see your offers, please enter your phone number and the last 4 digits of your Serial Number below. If you need assistance, please call 1-866-667-6437.

Phone Number:
AND Last Four of Serial Number:

 
 
 Posted:   Apr 13, 2016 - 10:21 PM   
 By:   Jim Cleveland   (Member)

Thanks, Bob... can't get the website to come up, but this sounds like some kind of SCAM to me.

 
 
 Posted:   Apr 13, 2016 - 11:10 PM   
 By:   Bob DiMucci   (Member)

Thanks, Bob... can't get the website to come up, but this sounds like some kind of SCAM to me.

Well, there is this:

AT&T’s 2G Network Shutdown
Jason Knott · May 29, 2013

The transition to 3G/4G wireless from 2G cellular networks is beginning early at AT&T. The telecom giant has launched a new website to geographically track the migration, which will begin on January 1, 2017.

Other wireless networks have announced that they will not begin shutting down 2G until 2020, but AT&T says its early move is necessitated by the extreme amount of data clogging its network.

“Our data traffic has grown at a staggering rate—by 30,000 percent from 2007-2012 - and will continue to increase dramatically in the foreseeable future,” AT&T notes. “Migrating to faster, higher-capacity networks will help us ensure that we’re using our available bandwidth as efficiently as possible to serve all our customers.”

In cases where the AT&T owned and operated 2G network is being shut down earlier than the original 2020 date, AT&T says it will be communicating in advance with those given markets.

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And as for Verizon:

Verizon Quietly Shuttering 3G Network Band to Test LTE Service
By Quinten Plummer, Tech Times | December 4, 2014

Verizon is in the early stage of making the shift from 2G and 3G service to LTE and is testing LTE on bands that had been provisioned for PCS, or personal communications service.

Verizon consumers in Cleveland and Manhattan noticed the wireless carrier shut down its 1900 MHz band, which was used to carry 3G service. When the band was reactivated, it was carrying LTE signals.

A Verizon spokesperson confirmed the carrier was testing LTE on the band.

Consumers who have tested the LTE service on the 1900 MHz bands have encountered slow speeds, which illustrates Verizon is only in the early stages of phasing out its 3G network. Verizon had already revealed that it would begin downsizing its 3G network in 2015 to add more girth to its 4G offerings, but it appears the wireless carrier is getting an early start on the process.

Approximately 41 percent of the devices on Verizon's network are said to lack 4G capabilities, so it'll be a good while yet before 2G and 3G are completely phased out.

Verizon' 3G service is expected to be phased out much sooner than 2G. The 2G standard is primarily used for voice and will be remain until Verizon and other carriers make the transition to VoLTE, or Voice over LTE, which offers generally higher-quality voice and is an all-Internet Protocol technology.

The transition to VoLTE will enable Verizon to do away with 2G, but the top wireless carrier will need cooperation from rivals to help the world transition to the standard. For Verizon customers to call AT&T or Sprint subscribers via VoLTE, carriers on both ends of the conversation will need to support the new calling standard.

Back in early November of 2014, AT&T and Verizon revealed they were putting aside their rivalry to work on VoLTE interoperability. The pair hope to roll out VoLTE interoperabilty at some point in 2015.

"Interoperability among all VoLTE providers takes connectivity to the next level with HD-quality voice and additional features that customers want," said Tony Melone, chief technology officer at Verizon. "We're pleased to be working with AT&T as our first interoperating carrier, and we look forward to working with other operators as VoLTE continues to grow."

LTE stands for long-term evolution and is a standard for wireless communication of high-speed data for mobile phones and data terminals. LTE is incompatible with 2G and 3G networks because it has to run on a separate wireless spectrum. The idea behind LTE is to increase the capacity and speed of wireless data networks using digital signal processing technology.

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Different Tracfones work on different carriers (AT&T, T-Mobile, Sprint or Verizon), so yours may be affected by the early AT&T shutdown or may not be. I have a 3G Tracfone, but I don't know who my carrier is. It looks like Verizon is going to start shutting down 3G service even before shutting down their 2G service.

Tracfone may be jumping the gun on getting people to purchase new phones, but if they are going to refuse to allow minutes to be added to existing phones, customers will have no choice--get a new phone or change carriers to hang on to 2G/3G for a while longer.

 
 Posted:   Apr 14, 2016 - 4:03 AM   
 By:   Thomas   (Member)

I've never heard of TracFone before, is it a mobile network provider just for the U.S like Vodafone or EE in the UK? Do they make handsets? I'm not even sure we still have 2G capability in the UK anymore.

 
 
 Posted:   Apr 14, 2016 - 5:47 AM   
 By:   MikeP   (Member)

I bought a 60 minute tracfone card this afternoon, and have tried about 25 times to add the minutes, but every time I do a box comes up saying "Card cannot be added. Go to www.tracfonephoneexchange.com..) then there's a toll-free number.
It appears that they're trying to force me to get another phone, for reasons known only to them(I can't get the website to come up).
Anyone with a tracfone have any idea what the hell is going on?



I had a Tracfone for years, since I don't stay on my phone all day but did send a small amount of texts in addition to a few calls per day . But in the last month I switched to a Family Mobile/Wal Mart phone, 29.95 per month for unlimited talk/text and 1 GB of 4G data. It's a good deal for those who don't spend tons of time on the internet. In fact I was adding 2 Tracfone cards a month so actually this is saving me some money.

Check out some other options, Jim. I held back for the longest time and looks like my switch came just in time !

 
 
 Posted:   Apr 14, 2016 - 5:50 AM   
 By:   MikeP   (Member)

I've never heard of TracFone before, is it a mobile network provider just for the U.S like Vodafone or EE in the UK? Do they make handsets? I'm not even sure we still have 2G capability in the UK anymore.



Yeah it's a prepaid month by month, no contract service. You buy a certain amount of minutes for use every 30 days. Good for those who don't use their phone often but keep it for emergencies.

 
 Posted:   Apr 14, 2016 - 8:54 AM   
 By:   Solium   (Member)

I have TracFone and just added 200mins last week successfully. I don't know if I have a G2. Probably, as I have the cheapest phone available. I had poor reception one day. (it was overcast) Otherwise it seems operational.

I'm also suspicious with that particular web address- www.tracfonephoneexchange.com.

Why a whole new domain name for this? It should be a page on their site like this:
www.tracfone.com/phoneexchange. (example only not a real link)

 
 
 Posted:   Apr 14, 2016 - 11:55 AM   
 By:   Bob DiMucci   (Member)

I'm also suspicious with that particular web address- www.tracfonephoneexchange.com.

Why a whole new domain name for this? It should be a page on their site like this:
www.tracfone.com/phoneexchange. (example only not a real link)



If you go to the Tracfone website (http://www.tracfone.com/) and expand the dropdown box under "Support," the "2G Migration" webpage is the first item under "Community Support."

Currently, on their website, Tracfone is offering only 3G and 4G phones. One 3G model goes for as little as $10.

 
 Posted:   Apr 14, 2016 - 1:13 PM   
 By:   Solium   (Member)

I'm also suspicious with that particular web address- www.tracfonephoneexchange.com.

Why a whole new domain name for this? It should be a page on their site like this:
www.tracfone.com/phoneexchange. (example only not a real link)



If you go to the Tracfone website (http://www.tracfone.com/) and expand the dropdown box under "Support," the "2G Migration" webpage is the first item under "Community Support."

Currently, on their website, Tracfone is offering only 3G and 4G phones. One 3G model goes for as little as $10.


Thanks good to know!

 
 Posted:   Apr 19, 2016 - 12:19 PM   
 By:   Solium   (Member)

An update. I got a text message from Tracfone:

"The service is changing in your area. Call 1-866-667-6437 to get a new free phone."

I called the number and it appears to be from Tracfone. I am on a waiting list for them to call me back, so don't have all the details yet. But it sounds legit. Sadly I'm probably gonna lose the 400 minutes (double minutes actually) I just put on my phone!

 
 
 Posted:   Apr 19, 2016 - 12:31 PM   
 By:   Jim Cleveland   (Member)

Final update on this....
Turns out you were right.... they've stopped "supporting" 2G, which is what my OLD phone was.... I bought another 5 dollar phone before heading up to DC for the Herrmann concert, which reminds me... is there anyway I can make a snippet from Obsession my ringtone? If so, how do I go about doing that?

 
 
 Posted:   Apr 19, 2016 - 12:33 PM   
 By:   Jim Cleveland   (Member)

An update. I got a text message from Tracfone:

"The service is changing in your area. Call 1-866-667-6437 to get a new free phone."

I called the number and it appears to be from Tracfone. I am on a waiting list for them to call me back, so don't have all the details yet. But it sounds legit. Sadly I'm probably gonna lose the 400 minutes (double minutes actually) I just put on my phone!


Solium... you WON'T lose your minutes... or at least you SHOULDN'T lose your minutes... they're suppose to be transferable, just like your number and service days.

 
 Posted:   Apr 19, 2016 - 12:56 PM   
 By:   Solium   (Member)

An update. I got a text message from Tracfone:

"The service is changing in your area. Call 1-866-667-6437 to get a new free phone."

I called the number and it appears to be from Tracfone. I am on a waiting list for them to call me back, so don't have all the details yet. But it sounds legit. Sadly I'm probably gonna lose the 400 minutes (double minutes actually) I just put on my phone!


Solium... you WON'T lose your minutes... or at least you SHOULDN'T lose your minutes... they're suppose to be transferable, just like your number and service days.


Awesome! Thxs very much for the additional info.

 
 Posted:   Apr 19, 2016 - 3:01 PM   
 By:   Justin Boggan   (Member)

I had a friend who had a Tracphone for a short while. It was difficult t orefil, refils didn't always work, cell service sucked, costumer service was sucked and often didn't see mto know what they were doing and even denied he had paid for refils. His smartest decision was trashing Tracphone and getting a better phone and going with a popular nation-wide carrier.

 
 
 Posted:   Apr 19, 2016 - 11:02 PM   
 By:   Bob DiMucci   (Member)

Experiences vary. I've used a Tracfone for 10 years, get great reception where I live, and not many dead spots when I travel. I've always used the website to buy minutes (never cards from stores) and the minutes are usually added to my phone within 60 seconds of completing the purchase. I buy in bulk (a year's worth of service at a time) which gets the cost per minute down to around 7 cents. The one time I needed customer service--when I broke my phone and had to purchase a new one--they were able to transfer my phone number and all my minutes over to my new phone during a 15-minute phone call.

 
 Posted:   Apr 20, 2016 - 9:24 AM   
 By:   Solium   (Member)

In all honesty my Tracfone service is pretty horrible. But again I only use it a couple times a month. I've never had problems adding minutes either online or by refill card bought in a store.

 
 Posted:   Apr 25, 2016 - 2:09 PM   
 By:   'Lenny Bruce' Marshall   (Member)

just got the word.

nice of them to give me a free phone as my original is a piece o' shit and is falling apart!

 
 
 Posted:   Apr 25, 2016 - 2:29 PM   
 By:   Bob DiMucci   (Member)

nice of them to give me a free phone as my original is a piece o' shit and is falling apart!


Why those $10 flip-phones can't hold up like a $500 iPhone is beyond me.

 
 Posted:   Apr 26, 2016 - 12:41 PM   
 By:   'Lenny Bruce' Marshall   (Member)

nice of them to give me a free phone as my original is a piece o' shit and is falling apart!


Why those $10 flip-phones can't hold up like a $500 iPhone is beyond me.


exactly!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 
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