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 Posted:   Sep 29, 2024 - 2:50 AM   
 By:   Nicolai P. Zwar   (Member)

Qobuz recently sent me an e-mail that they changed their terms of service. I know streaming services have withdrawn purchased movies/music before, but so far Qobuz never has. Looks like now they will.


"Some works available on Qobuz may be removed from the Service for legal reasons. Indeed, to respect our commitments and guarantee the protection of intellectual property on music, we will have to prevent access to certain titles, both for downloading and streaming.

In these particular cases, from the date of withdrawal, titles already purchased by customers on the Qobuz Store can no longer be re-downloaded.

No action is required on your part, but we recommend that you always upload your purchases as soon as possible.
"

The other day they sent me a mail with about 30-40 albums I bought which I will no longer be able to download after October 1st. Ironically, I'm in Italy right now, no way I can download three dozen high-res albums via mobile data onto my smartphone.

Anyway, it's kind of a bummer, especially since I don't think these titles will really be withdrawn. It was always comforting to know the titles could be re-downloaded if necessary.

 
 Posted:   Sep 29, 2024 - 3:03 AM   
 By:   Shaun Rutherford   (Member)

Just give us your password and we’ll redownload the tracks for you. Just reply with your username and password.

 
 Posted:   Sep 29, 2024 - 3:22 AM   
 By:   Nicolai P. Zwar   (Member)

Thanks, Shaun! You're the best, what would I do without you.

Username is: SpectacularMan
Password: password

I chose "password" as password because that is so deceptively clever... I mean, no one would ever suspect that.

 
 Posted:   Sep 29, 2024 - 5:50 AM   
 By:   Solium   (Member)

Physical media baby! (and no password required)

 
 
 Posted:   Sep 29, 2024 - 6:41 AM   
 By:   slint   (Member)

Which labels are removing their scores?

 
 Posted:   Sep 29, 2024 - 6:43 AM   
 By:   Nicolai P. Zwar   (Member)

Physical media baby! (and no password required)

Well, physical media isn't all that different from buying a digital download, as long as you actually download it.

 
 Posted:   Sep 29, 2024 - 6:46 AM   
 By:   Nicolai P. Zwar   (Member)

Which labels are removing their scores?

As far as my list goes, it's mostly Chandos and BIS, though it also includes at least one Naxos and one Deutsche Grammophon release.

 
 Posted:   Sep 29, 2024 - 9:46 AM   
 By:   Manakin Skywalker   (Member)

Got the same message for a couple Star Wars albums as well as The Orville: New Horizons, so it affects some Disney purchases as well.

https://i.ibb.co/X2NY0K9/sw.png
https://i.ibb.co/mXgPrXh/orville.png

 
 
 Posted:   Sep 29, 2024 - 9:58 AM   
 By:   JB Fan   (Member)

Wish I could help you, Nicolai (as I have rather good internet speed smile ) So downloading all trouble albums could not be problem for me.
But, if I remember, they asking email, not User name for loggin?

 
 Posted:   Sep 29, 2024 - 10:32 AM   
 By:   Nicolai P. Zwar   (Member)

Wish I could help you, Nicolai (as I have rather good internet speed smile ) So downloading all trouble albums could not be problem for me.
But, if I remember, they asking email, not User name for loggin?


Thanks for the help suggestions. I seriously hope (and think) I have all my albums downloaded and integrated on my NAS already, so I should be "safe". It's still the first time Qobuz has ever removed purchases from re-download, so it’s an unfortunate precedent.

 
 Posted:   Sep 29, 2024 - 12:04 PM   
 By:   SchiffyM   (Member)

Physical media baby! (and no password required)

Well, physical media isn't all that different from buying a digital download, as long as you actually download it.


Exactly! It's not like physical media stores don't sell out of titles that go out of print.

 
 Posted:   Sep 29, 2024 - 12:27 PM   
 By:   Advise & Consent   (Member)



 
 Posted:   Sep 29, 2024 - 12:32 PM   
 By:   Solium   (Member)

Physical media baby! (and no password required)

Well, physical media isn't all that different from buying a digital download, as long as you actually download it.


Exactly! It's not like physical media stores don't sell out of titles that go out of print.


Not Exactly! We're talking about media you've already purchased not procrastinators. Also physical media is always in your possession, no one can take it away outside of an act of god or a burglary. Think most ppl download or backup their content on a regular basis? Um, no!

 
 Posted:   Sep 29, 2024 - 12:37 PM   
 By:   SchiffyM   (Member)

Not Exactly! We're talking about media you've already purchased not procrastinators. Also physical media is always in your possession no one can take away outside of an act of god or a burglary. Thinking most ppl download or backup their content on a regular basis? Um, no!

I don't understand the premise of buying a download and then not downloading it. I'm not talking streaming. I'm talking downloads.

Qobuz is not taking anybody's downloads away. Just their ability to redownload it.

If consumers don't back up, they're fools. But that applies to everything on your computer. Most people have all their family photos on their computers as well. And their financial records. And on and on. The thing is, it's sooo easy and cheap to back up now!

Anyway, I don't care how anybody else chooses to own and store their music. I will continue to buy physical media from our specialty labels, because that's the best way to support their ongoing efforts. But I have no love for physical media itself.

 
 Posted:   Sep 29, 2024 - 12:56 PM   
 By:   Nicolai P. Zwar   (Member)

Physical media baby! (and no password required)

Well, physical media isn't all that different from buying a digital download, as long as you actually download it.


Exactly! It's not like physical media stores don't sell out of titles that go out of print.


Not Exactly! We're talking about media you've already purchased not procrastinators.


The equivalent of not downloading digital album is more like buying a CD but not actually taking it from the store. The store will probably keep it a while... but for how long? One day, it might be gone or lost or whatever.


Also physical media is always in your possession, no one can take it away outside of an act of god or a burglary.


That's true for digital downloads as well. As long as you actually download them.


Think most ppl download or backup their content on a regular basis? Um, no!


Not sure what most people do, but it’s basic computer ABC that if your data is valuable to you and cannot easily be replaced, you should have backups.

 
 Posted:   Sep 29, 2024 - 1:09 PM   
 By:   Nicolai P. Zwar   (Member)


I don't understand the premise of buying a download and then not downloading it. I'm not talking streaming. I'm talking downloads.

Qobuz is not taking anybody's downloads away. Just their ability to redownload it.


This is certainly true, however: Qobuz explicitly advertised that you will be able to re-download your purchased music and listen to it from any Qobuz supported device "forever". That is something they obviously have to now back paddle on.
Also, while I agree with you the basic premise of a download is to download it, that doesn't always mean "download right away". I have purchased digital downloads a lot "on the go", with the intent to eventually download them when I get home from a business trip or vacation.
Also, I have purchased a lot of albums via Qobuz, it's nice to be able to access them from any given place via Qobuz, as used to be the case up to now. So it's still an unfortunate and regrettable development.

 
 Posted:   Sep 29, 2024 - 1:28 PM   
 By:   SchiffyM   (Member)

I have purchased digital downloads a lot "on the go", with the intent to eventually download them when I get home from a business trip or vacation.

If my comment seemed disdainful, that was sloppy on my part.

Also, I'm the sort of person who hits "save" every forty seconds while writing an email. So I guess neuroses about losing stuff is built into my psyche.

 
 Posted:   Sep 29, 2024 - 1:35 PM   
 By:   Jim Phelps   (Member)

Not Exactly! We're talking about media you've already purchased not procrastinators. Also physical media is always in your possession no one can take away outside of an act of god or a burglary. Thinking most ppl download or backup their content on a regular basis? Um, no!

I don't understand the premise of buying a download and then not downloading it. I'm not talking streaming. I'm talking downloads.

If consumers don't back up, they're fools. But that applies to everything on your computer. Most people have all their family photos on their computers as well. And their financial records. And on and on. The thing is, it's sooo easy and cheap to back up now!

Anyway, I don't care how anybody else chooses to own and store their music. I will continue to buy physical media from our specialty labels, because that's the best way to support their ongoing efforts. But I have no love for physical media itself.


Physical Media vs. Downloads?

 
 
 Posted:   Sep 29, 2024 - 2:21 PM   
 By:   Sartoris   (Member)

Physical media baby! (and no password required)
+1000

 
 Posted:   Oct 2, 2024 - 2:30 AM   
 By:   Nicolai P. Zwar   (Member)

The Qobuz support extended my time frame to re-download these albums since I was in Italy and couldn't do it to October 1st. That is mighty nice and cool customer service, I have to say.
I'm sure I actually have downloaded all of them already, but it gives me a chance to double-check, especially for all the booklets.

(PS: Double Checked now... and I had already downloaded and backed-up all the recordings.)

 
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