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Just noticed that Intrada cannot ship to Ireland due to "customs regulations". No blame on Intrada just draconian customs measures imposed on people here. Will the last person leaving Ireland please turn off the lights...
Unfortunately I have had one order affected but not with Intrada. It was The Time Tunnel Vol. 2 which I ordered from La La Land. The customs/revenue sent it back to La La Land and didn't even inform me. I didn't know what the heck was happening for awhile. My heart and sympathies goes out to all our American retailers, and of course to fellow film music buyers too. Its an awful situation for us all to be involved in. I have always loved getting my film music packages from America.
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As much as I like a CD, these kinds of problems are just going to push us more and more towards download.
Another nail in the coffin of CDs.
Cheers
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Quality downloads would make things a lot easier. Personally, I rather spend $60.- on 3-4 download releases than $60.- on one CD where $40.- is for shipping and customs and processing fees.
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Posted: |
Oct 21, 2021 - 1:34 AM
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By: |
Rameau
(Member)
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Yeah, the further you go back, the easier it was to import. And twenty years ago it was very cheap as well (what with the dollar so cheap against the pound), & happily that's when I bought the majority of my FSM CDs. I don't import many CDs these days (no soundtracks at all so far this year), with me it's mostly Blu-ray movies, & they've shot right up (for Warner Archive releases, from £15 to £22-25). However, if a soundtrack I really wanted was released, I'd buy it somehow, the delivered price wouldn't bother me.
I've never downloaded music or movies, & I don't really want to start.
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Yeah, the further you go back, the easier it was to import. And twenty years ago it was very cheap as well (what with the dollar so cheap against the pound), & happily that's when I bought the majority of my FSM CDs.
Yes, same here. I bought the bunch of them when postage and customs were way cheaper. A very unfortunate development.
I just ordered a few CDs from LaLaLand (I still order from LaLaLand and Intrada once in a while, and I had to get GLORY), but it's become expensive. It's rare that I buy something I already have, though the remastering and alternate film tracks from GLORY are promising.
However, since I never listen to the actual CDs anymore anyway and just feed them to my NAS, I have no problem buying actual downloads (provided they are FLAC/ALAC lossless or better, no lossy music files). In fact, I chose the "high-res download" option when backing Intrada's BLACK PATCH recording. It's just one less step and saves some shelf space. (Though I like to sit down and read good liner notes from a good booklet.)
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Posted: |
Oct 21, 2021 - 3:26 AM
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By: |
Doug Raynes
(Member)
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Yeah, the further you go back, the easier it was to import. And twenty years ago it was very cheap as well (what with the dollar so cheap against the pound), & happily that's when I bought the majority of my FSM CDs. I don't import many CDs these days (no soundtracks at all so far this year), with me it's mostly Blu-ray movies, & they've shot right up (for Warner Archive releases, from £15 to £22-25). However, if a soundtrack I really wanted was released, I'd buy it somehow, the delivered price wouldn't bother me.
I've never downloaded music or movies, & I don't really want to start.
Same with me. I bought just one CD from the US this year but as my purchases nowadays tend to consist mainly of music by Rozsa, Newman, Herrmann or Tiomkin, that's probably not too surprising!
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Posted: |
Oct 21, 2021 - 4:02 AM
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By: |
Rameau
(Member)
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Yeah, the further you go back, the easier it was to import. And twenty years ago it was very cheap as well (what with the dollar so cheap against the pound), & happily that's when I bought the majority of my FSM CDs. I don't import many CDs these days (no soundtracks at all so far this year), with me it's mostly Blu-ray movies, & they've shot right up (for Warner Archive releases, from £15 to £22-25). However, if a soundtrack I really wanted was released, I'd buy it somehow, the delivered price wouldn't bother me.
I've never downloaded music or movies, & I don't really want to start.
Same with me. I bought just one CD from the US this year but as my purchases nowadays tend to consist mainly of music by Rozsa, Newman, Herrmann or Tiomkin, that's probably not too surprising!
Yes, that's about the stuff I like, 50's, 60's & 70's. Not many original scores from that time released these days (maybe there aren't any left). I had high hopes for the Universal music series, but that seems to have fizzled out early. There's a few LPs I'd like that are still awaiting a CD release. Just as well I'm not importing at the rate I did 20 years ago: I'd be skint!
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Posted: |
Oct 24, 2021 - 8:57 AM
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By: |
franzfan
(Member)
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For the benefit of pollyanna (op), davefg, Niall from Ireland .... and other Irish based subscribers.
The issue relates to customs and not to An Post which, according to Jeff (Intrada) in a recent email exchange, has been the most reliable postal service they have used in the past 30 years during which time he thinks they have only experienced one mislaid package!
My experiences of late tally with others. 2 packages (one each from Intrada and Varese) were tracked to Dublin whereupon they were both returned to sender! Varese has since re-posted the package and it has been delivered to me upon payment of VAT charge.
I had communications with Jeff re the parcel that they had sent and was advised that Intrada 'have a slightly different USPS shipping label system now and I have a couple of test packages shipping to Ireland. Just waiting to see if those arrive. So far the tracking info looks promising.' And this was followed a couple of days later by 'The package was successfully delivered. I can now re-send your order to you. I am hoping this means I can resume shipping to Ireland again! The odd thing is that over the years (until now) I have always considered the post in Ireland to be the best in the world. In about 30 years of shipping stuff all over the world, I think I've only had one package go missing in Ireland.'
So, all now seems well again re shipping to Ireland. Many thanks to Jeff and others for resolving this issue.
BUT, gal and guys be careful about purchasing from other retailers / suppliers in the US and indeed anywhere outside the EU!
I have several other small packages due from sources in the US, one ordered in late August, which are still 'missing'.
And there are also problems with the UK. Granted Amazon (and certain other major retailers) seems to be hassle free but smaller operations are encountering similar problems to those experienced by Intrada, Varese, La La Land and others. I ordered a blu-ray from Arrow Video on 17th August which was dispatched two days later. On 8th September I queried non-receipt of the item with Arrow who subsequently advised me that the item had been returned to them. On 20th September they notified me as follows: 'It has come to our attention, through our carriers, that there are severe delays into the Republic of Ireland. These delays are also being reported in the Irish press. It appears that deliveries are taking up to 9 working days, and sometimes beyond this. From what we understand there is a backlog of packages in particular being processed through Irish customs due to issues caused by Brexit and the introduction of IOSS.' A follow-up status query with Arrow on 16th October brought the following response: 'Sorry about this, the replacement didn’t get through on the system. I have done it manually for you, and this will be shipping as soon as possible, sorry for the delay.'
On the other hand a package of SIX blu-rays shipped from Lime Wood Media UK (Indicator/Powerhouse Films) on 15th October was duly received on 21st October.
So, it seems that some retailers are better equipped to handle the changes that have occurred due to Brexit and related issues.
A SUGGESTION to Irish based purchasers of soundtracks (or indeed any other items) from countries outside the EU...consider using AddressPal (www.addresspal.ie) which is a subsidiary of An Post and enables account-holders to purchase items from retailers/sellers in either the UK or US who do not normally ship to Ireland. The system is quite simple. The user registers and creates an account with AddressPal.ie which then provides an address (one each for US and UK) to which packages can be sent by the local seller. AddressPal will then transfer the item to Ireland where the account-holder can either collect the package at their local Post Office or have it delivered to their home at a minor additional cost. And, the additional charge paid to AddressPal is somewhat counterbalanced by the reduced postage (local rather than international!) that one pays to the retailer. I have successfully used the service for several years when purchasing from companies like Twilight Time and Warner Brothers Archive as well as sellers on eBay who did not post outside of the US (or UK). Worth checking out.
So, apologies for this long-winded post but I hope that it helps to clarify the position. The following link gives access to an article in the Irish Mirror about the chaos that initially blew up a couple of months ago. As can be seen from the article, soundtrack collectors are not the only ones experiencing delays and disappointment!
https://www.irishmirror.ie/news/irish-news/post-explain-packages-have-significant-24945106
And An Post received a torrent of abuse on their Twitter page:
https://twitter.com/Postvox/status/1442051315102728197
And here's hoping that similar problems in Australia will also be resolved soon.
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For the benefit of pollyanna (op), davefg, Niall from Ireland .... and other Irish based subscribers.
The issue relates to customs and not to An Post which, according to Jeff (Intrada) in a recent email exchange, has been the most reliable postal service they have used in the past 30 years during which time he thinks they have only experienced one mislaid package!
My experiences of late tally with others. 2 packages (one each from Intrada and Varese) were tracked to Dublin whereupon they were both returned to sender! Varese has since re-posted the package and it has been delivered to me upon payment of VAT charge.
I had communications with Jeff re the parcel that they had sent and was advised that Intrada 'have a slightly different USPS shipping label system now and I have a couple of test packages shipping to Ireland. Just waiting to see if those arrive. So far the tracking info looks promising.' And this was followed a couple of days later by 'The package was successfully delivered. I can now re-send your order to you. I am hoping this means I can resume shipping to Ireland again! The odd thing is that over the years (until now) I have always considered the post in Ireland to be the best in the world. In about 30 years of shipping stuff all over the world, I think I've only had one package go missing in Ireland.'
So, all now seems well again re shipping to Ireland. Many thanks to Jeff and others for resolving this issue.
BUT, gal and guys be careful about purchasing from other retailers / suppliers in the US and indeed anywhere outside the EU!
I have several other small packages due from sources in the US, one ordered in late August, which are still 'missing'.
And there are also problems with the UK. Granted Amazon (and certain other major retailers) seems to be hassle free but smaller operations are encountering similar problems to those experienced by Intrada, Varese, La La Land and others. I ordered a blu-ray from Arrow Video on 17th August which was dispatched two days later. On 8th September I queried non-receipt of the item with Arrow who subsequently advised me that the item had been returned to them. On 20th September they notified me as follows: 'It has come to our attention, through our carriers, that there are severe delays into the Republic of Ireland. These delays are also being reported in the Irish press. It appears that deliveries are taking up to 9 working days, and sometimes beyond this. From what we understand there is a backlog of packages in particular being processed through Irish customs due to issues caused by Brexit and the introduction of IOSS.' A follow-up status query with Arrow on 16th October brought the following response: 'Sorry about this, the replacement didn’t get through on the system. I have done it manually for you, and this will be shipping as soon as possible, sorry for the delay.'
On the other hand a package of SIX blu-rays shipped from Lime Wood Media UK (Indicator/Powerhouse Films) on 15th October was duly received on 21st October.
So, it seems that some retailers are better equipped to handle the changes that have occurred due to Brexit and related issues.
A SUGGESTION to Irish based purchasers of soundtracks (or indeed any other items) from countries outside the EU...consider using AddressPal (www.addresspal.ie) which is a subsidiary of An Post and enables account-holders to purchase items from retailers/sellers in either the UK or US who do not normally ship to Ireland. The system is quite simple. The user registers and creates an account with AddressPal.ie which then provides an address (one each for US and UK) to which packages can be sent by the local seller. AddressPal will then transfer the item to Ireland where the account-holder can either collect the package at their local Post Office or have it delivered to their home at a minor additional cost. And, the additional charge paid to AddressPal is somewhat counterbalanced by the reduced postage (local rather than international!) that one pays to the retailer. I have successfully used the service for several years when purchasing from companies like Twilight Time and Warner Brothers Archive as well as sellers on eBay who did not post outside of the US (or UK). Worth checking out.
So, apologies for this long-winded post but I hope that it helps to clarify the position. The following link gives access to an article in the Irish Mirror about the chaos that initially blew up a couple of months ago. As can be seen from the article, soundtrack collectors are not the only ones experiencing delays and disappointment!
https://www.irishmirror.ie/news/irish-news/post-explain-packages-have-significant-24945106
And An Post received a torrent of abuse on their Twitter page:
https://twitter.com/Postvox/status/1442051315102728197
And here's hoping that similar problems in Australia will also be resolved soon.
Hi franzfan,
Yes, as I stated in my reply to PollyAnna, it was the "Customs/revenue" who are at the heart of this problem. I never mentioned An Post. But big thanks for your detailed message, very interesting indeed, and it is very helpful no doubt.
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