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LOG IN Forgot Login? Register General Discussion • Trading Post • Non-Film Score Discussion  Profile • Preferences • Community Rules • Help/Contact • Search Board Search Terms:  Search Within:  topics posts since 2019 2018 posts 2017 posts 2016 posts 2015 posts 2014 posts 2013 posts 2012 posts 2011 posts 2010 posts 2009 posts 2008 posts 2007 posts 2006 posts 2005 posts 2004 posts 2003 posts 2002 posts 2001 posts 2000 posts users  search tips  You must log in or register to post.   Go to page:  1      General Discussion: Error in Quartet's "Lady Lucifera"   Last Post   Posted:   Jan 23, 2020 - 9:43 AM     By:   philjun   (Member) Did anybody else notice an error in the 2nd track of the CD "Lady Lucifera"? Between minutes 1 and 2 my CD skips several times, especially around 1'33 min. I played the CD on different stereos and on two computers, it occures everytime and it also doesn't rip to iTunes. When I look closely at the playing surface of the CD I do recognize some sort of disruption within or between the layers of playstic at the spot where I estimate track 2 to be. It seems to me that this must be a manufacturing error. I contacted Quartet Records three times already within the last month but haven't heard back from them. If somebody from the Label is reading this, I would kindly ask for a replacement disc. Thanks. Philipp    Posted:   Jan 23, 2020 - 9:51 AM     By:   JB Berg   (Member) I'm having a similar bad experience with the Quartet Records people. I bought the Almodovar / Igliesias 11 cds boxset. I received it mid december. I found the fourth CD is broken. It's the score to HABLE CON ELLA. The first half of the disc is unlistenable. I wrote four times to the info email of the label. No one wrote in return. Now I've been forced to open a complain file in Paypal services. I don't expect a refunding, but I like this product, I want the disc been replaced, but I read that the box set is just sold out. I'm really concerned.    Posted:   Jan 23, 2020 - 2:09 PM     By:   Mark   (Member) Did anybody else notice an error in the 2nd track of the CD "Lady Lucifera"? Between minutes 1 and 2 my CD skips several times, especially around 1'33 min. I played the CD on different stereos and on two computers, it occures everytime and it also doesn't rip to iTunes. When I look closely at the playing surface of the CD I do recognize some sort of disruption within or between the layers of playstic at the spot where I estimate track 2 to be. It seems to me that this must be a manufacturing error. I contacted Quartet Records three times already within the last month but haven't heard back from them. If somebody from the Label is reading this, I would kindly ask for a replacement disc. Thanks. Philipp I have just played my copy and it plays fine. I can't see any flaws on the disc either.    Posted:   Jan 24, 2020 - 4:10 AM     By:   Prince Damian   (Member) No problem on my copy.Regarding contact ,I've had trouble getting a reply from them .You would think I was was waiting for elvis to answer.    Posted:   Jan 24, 2020 - 5:30 AM     By:   Mark   (Member) No problem on my copy.Regarding contact ,I've had trouble getting a reply from them .You would think I was was waiting for elvis to answer. 'Don't' wait too long before 'Return(ing) that CD to Sender'. 'it's Now or Never' really. Send the CD with a note..... That should force them into sending a replacement.    Posted:   Jan 24, 2020 - 7:07 AM     By:   wayoutwest   (Member) I had the same problem with RoGoPaG - Carlo Rustichelli had around 5 different copies to try and get a perfect one which would play all the way through. Had no luck in finding a good copy, I could see the flaws under a good bright light they where all in different areas across the different cds which made different tracks skip.    Posted:   Jan 24, 2020 - 7:12 AM     By:   Prince Damian   (Member) No problem on my copy.Regarding contact ,I've had trouble getting a reply from them .You would think I was was waiting for elvis to answer. 'Don't' wait too long before 'Return(ing) that CD to Sender'. 'it's Now or Never' really. Send the CD with a note..... That should force them into sending a replacement. I see what you did there.    Posted:   Jan 24, 2020 - 9:22 AM     By:   Mark   (Member) I had the same problem with RoGoPaG - Carlo Rustichelli had around 5 different copies to try and get a perfect one which would play all the way through. Had no luck in finding a good copy, I could see the flaws under a good bright light they where all in different areas across the different cds which made different tracks skip. Thanks for alerting me to that. I bought it recently and have not opened it yet.    Posted:   Jan 24, 2020 - 9:36 AM     By:   philjun   (Member) Quartet Records e-mailed me today and offered a refund since the CD is sold out. I will buy another copy somewhere else, hopefully a working one… In any case, it was nice of theme to refund me!    Posted:   Jan 26, 2020 - 8:06 AM     By:   leagolfer   (Member) No problem on my copy.Regarding contact ,I've had trouble getting a reply from them .You would think I was was waiting for elvis to answer. Quartet guys are a little-team there time too email is slim, while grinding-out top-stuff, premiers, shipping, while raising families. As i do pickup the phone you'll get answers, Elvis bravos Quartet as king-players of the score-world, no defect here.    Posted:   Jan 26, 2020 - 2:34 PM     By:   Octoberman   (Member) I love a happy ending.    Posted:   Jan 27, 2020 - 2:02 PM     By:   JB Berg   (Member) I'm having a similar bad experience with the Quartet Records people. I bought the Almodovar / Igliesias 11 cds boxset. I received it mid december. I found the fourth CD is broken. It's the score to HABLE CON ELLA. The first half of the disc is unlistenable. I wrote four times to the info email of the label. No one wrote in return. Now I've been forced to open a complain file in Paypal services. I don't expect a refunding, but I like this product, I want the disc been replaced, but I read that the box set is just sold out. I'm really concerned. After reading my words above, they writing me: Apologies for the late answer, but I just found your message after another customer informed us of your post on FSM board. It seems that your email went to the spam folder, it has happened on several times with other customers since December, and we have not been able to control it. Our webmaster is working hard to remove this bug from the info page. Sometimes, when you protect the sites with a strong security (what is necessary) these things happen. Sorry for the inconvenience.I will send you a replacement copy of HABLE CON ELLA today by DHL, no worries. And sorry so much again for this delay.Best regards So, another happy ending. The replacement copy is just arrived, the HABLE CON ELLA score is something wonderful, the whole box set devoted to the music of Alberto Iglesias to Pedro Almodovar is a must have, a product of care and love. I'm grateful to Quartet Records and very stysfied by their explanation. I will be continue enjoying their incoming releases. Thank you to the anonymous FSM customer that informed Luis and the other people at Quartet Records of my complaint. JBB     General Discussion: Error in Quartet's "Lady Lucifera"    < 1  >   Go to page:  1   First Post    General Discussion • Trading Post • Non-Film Score Discussion  Profile • Preferences • Community Rules • Help/Contact • Search Board You must log in or register to post.   Go to page:  1

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