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 Posted:   Mar 26, 2019 - 7:37 AM   
 By:   Shaun Rutherford   (Member)

Yeah, broken jewel cases happen, that's not a big deal. Naxos' handling of their vinyl titles, however, is negligent at best.

 
 Posted:   Mar 26, 2019 - 7:56 AM   
 By:   Last Child   (Member)

We've had the "DOA jewel case" discussion many times before so it shouldn't be a surprise topic, but I still find it ironic that there's always some people who complain about the complainers. Shouldn't they themselves have something better to do? wink

Btw, ROBOCOP 2 sounds great, as well as RAGGEDY MAN.

 
 Posted:   Mar 26, 2019 - 8:47 AM   
 By:   The Mutant   (Member)

I just got a weird txt from DHL. Has anyone received tracking info or anything?

Does anyone know if the origin of the shipment is from Louisville, Kentucky?

It’s comimg from Alliance entertainment...

 
 Posted:   Mar 26, 2019 - 8:55 AM   
 By:   litefoot   (Member)

I just got a weird txt from DHL. Has anyone received tracking info or anything?

Does anyone know if the origin of the shipment is from Louisville, Kentucky?

It’s comimg from Alliance entertainment...


According to DMD a couple of years back regarding how Varese stuff is shipped:

"all future orders will be fulfilled by Naxos Of America in Tennessee."

Kentucky is next door, so a distinct possibility?

 
 Posted:   Mar 26, 2019 - 9:03 AM   
 By:   The Mutant   (Member)

Ok thanks. That’s probably what it is. Looks like I’m gonna owe some dues on this one. $24 ouch!

 
 
 Posted:   Mar 26, 2019 - 9:36 AM   
 By:   jwb1   (Member)

Varese has informed me orders are shipping and yours may have already shipped but their notify system and tracking is not working properly.

 
 
 Posted:   Mar 26, 2019 - 3:51 PM   
 By:   HalloweenBorg   (Member)

Disappointed this isn’t on the release.


https://m.youtube.com/watch?v=eMLQ-bTuGb4

 
 Posted:   Mar 26, 2019 - 3:56 PM   
 By:   The Mutant   (Member)

Disappointed this isn’t on the release.


https://m.youtube.com/watch?v=eMLQ-bTuGb4



Haha! This scene always cracks me up.

 
 
 Posted:   Mar 26, 2019 - 3:57 PM   
 By:   Mandlebrot90   (Member)

For those suggesting buying replacement jewel cases in bulk to compensate for Naxos shit packaging.
The issue isn’t just about cracked cases, yes they can be replaced, the issue is the fact the liner notes and any other supplementary printed material can get damaged by the shards of broken plastic in the case. Not to mention scratches to the discs.

If you live in America you may just end up with a slight cracked case, which is great, just swap it out with a spare. However if you are an international customer, that slight damage is exacerbated when enduring the tribulations of international travel.

I guess it is one of those things that it may seem trivial when it doesn’t happen to you. Try having a package of smashed goods with your hard earned money and poor customer service from VS, then tell me you are not pissed off.

Incidentally the rare times, (and I mean rare), that I have had damaged goods from Intrada or Lalalandrecords they have been fantastic in sorting out the issue. The thing is Intrada and Lalalandrecords think of the customer and pack well for international delivery so they are already ahead of the curve. Naxo Jiffy bags for international posting? C’mon FFS!

 
 
 Posted:   Mar 26, 2019 - 5:45 PM   
 By:   TerraEpon   (Member)

For those suggesting buying replacement jewel cases in bulk to compensate for Naxos shit packaging.



Except as others have said, it's not JUST Naxos. I've had 100s of cases arrived cracked or with teeth missing or whatever over the years. And it's not just the local post person as it's been across multiple places of residence. I almost can't even believe anyone who said it almost never happens to them unless they only every have bought from a very small pool of retailers who just happened to use extreme packaging.

Hell I just today got one with a crack on the front.

 
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