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Posted: |
Oct 13, 2019 - 2:02 PM
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By: |
leagolfer
(Member)
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If Amazon's shipping material is so shoddy; why have I never had a single issue with any item Amazon has shipped to me with regard to CDs. And when I have had an issue, like twice in the last five years with a book, that was damaged, Amazon has replaced the same immediately.
Easy, Amazon use all different couriers one day it might be DHL another could be TNT, far as i know boutique labels use one post service in US - USPS which today looks like its going down the bog-hole.
I also find that no matter how poor the packaging is, I never have any cracked or damaged jewel cases supplied from Amazon UK or any other UK suppliers, whether arriving by courier or in the UK post. On the other hand, I get a very high percentage of damaged jewel cases from the US even though they are always extremely well packaged in cardboard mailers (kudos to Intrada and Kritzerland for packing CDs so securely that it takes me about an hour struggling to get the CD out of the box!). Sorry but I can only conclude that the problem really lies with the US postal service. Goodness knows what they do to them - stamp all over them perhaps...
Had a few CDS with Amazon Prime its no biggie products weren't damaged, Amazon too don't treat their workers with respect especially them big fulfilment centres where damage is possible, i agree the USPS only care for targets & £ - that has pissed-off some blue collar workers.
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I don't believe it - my delivery of 2cds sent in their corrugated cardboard mailers have arrived in pristine condition & NO charges either. EXcellent Varese thanx!
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I don't believe it - my delivery of 2cds sent in their corrugated cardboard mailers have arrived in pristine condition & NO charges either. EXcellent Varese thanx!
Killjoy
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I get a LOT of stuff from Amazon, many, many CDs, from them directly and from third-party sellers. There are a lot of broken cases when they use their blue and white envelopes, but that's the way it is. I don't return anything to them because of broken or cracked cases.
I know from first-hand experience that the USPS will not give a damn about little white boxes and frequently drop all manner of heavy packages on them - so that part IS their problem - they simply don't care. But these things happen - I've gotten cracked cases from just about everywhere. It's not the label's fault unless they're shipping in a non-padded envelope with no protection. It's the luck of the draw. I can go weeks without a cracked cast - I got twelve CDs today, from a lot of different places, in all kinds of packaging including a non-padded envelope - not a cracked case in the batch. Then suddenly there will be an epidemic of them. There's no rhyme or reason, really. With broken teeth on the plastic tray, that is, as Basil states, a pressing plant issue - it's all done high speed and it happens to every label anywhere in the world. I don't send those back either - why bother? It's annoying for everyone. I have cases here and I have plastic trays here.
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I never got a shipping notice until I emailed Varese to ask what’s up. Turns out they dispatched it without updating my status and also because it’s international, they handed it off to some other shipping service that doesn’t have tracking....
I will definitely order from Intrada next time and pay a few extra bucks for peace of mind.
Heh. I got my shipping notice almost a week after I received my copy of Air Force One. I got mine intact, with a perfect case.
Greg Espinoza
" Oh, good for you!".
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'I have emailed Varese through their shipping company as directed on their website but I wonder what type of response I will get about a replacement jewel case. '
I've looked over the site, and unfortunately, cannot locate email contact for Varese. Can you please supply it here...
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I have emailed Varese through their shipping company as directed on their website but I wonder what type of response I will get about a replacement jewel case.
Dear Valued Varese Customer,
So sorry about your cracked 2 disc jewel casing.
Will will send.you a single.disc replacement ASAP.
Varese responds to Husker
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I'm starting to realize why the Start Trek Encore release hasn't sold out yet (well, that and no mixing bowls).
My question is: How many CDs need to be ordered at once to be considered by Naxos as a "bulk order"? I vaguely remember receiving the Spartacus set in a box, so I'm guessing "Townson size" to be the standard.
PS: Just received The Haunting in the cardboard mailer, even though I ordered through First Class and not Media Mail. Just a sliver on the back case. 
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