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Christmas Eve was a wipeout for Netflix's members who wanted to stream anything. Nothing for anyone as they had some sort of problem with Amazon's 'cloud'? They printed an apology saying 'sorry for the inconvenience'. Today, Dec.31st, I cannot log-in as Netflix's site is down. It has been for over 4 hours since 6:00 a.m. when I first made an attempt. Unfortunately for me, there simply is no alternative. But I'm wondering for how long how many people will continue to accept their 'sorry for the inconvenience' (without any compensation offered)? Really frustrating.
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I know about the Christmas Eve problems, but myself and JJH have had no issues with Netflix today. Perhaps it's operator error?
Not operator error. It IS back up and running now so that is why you've seen no problems. But it was 6 hours (maybe more) that the entire site was down. I spoke to a Netflix customer service rep (they are ALWAYS the nicest people) at around 11:00 am and she could not access any customer's info or que either. She said the local hubs for distribution of dvds also had this problem, they couldn't access anything either. So that means no dvd's will be mailed out today, Monday the 31st and of course tomorrow's a Holiday so nothing will be sent out until Wednesday. This really pisses me off because I'd wanted to get 'Beasts of the Southern Wild' to see what the excitement was all about over it. I realize my own desires are seemingly petty, but multiply them by millions and, well, there it is.
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And some people want to get rid of their dvds & blu-rays, or prefer to see the demise of physical media completely in favor of this? No thanks.
Den
EXACTLY!!
Everything is fine and dandy until some anonymous bozo unknowingly trips over the big cord coming out of the wall. Or has an axe to grind and decides to teach the company a lesson.
No thanks X 10.
(Sorry for veering off-topic.)
No Octoberman, you didn't veer. I don't have streaming ONLY because the films and tv that I'd normally rent are (mostly) unavailable for streaming. It's just the taste preferences of mine that are the opposite of what Netflix offers for streaming. Millions of households across the country who DID depend on streaming on Xmas eve went - without till about Midnight.
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Posted: |
Jan 1, 2013 - 2:53 PM
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By: |
Octoberman
(Member)
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Not unless the house burns down, in which case one has bigger problems. By "media center" I did not mean all streaming from the "cloud." I meant a local computer. And the ads aren't that life altering, but they can be pretty darn annoying when—for example—you're doing a series marathon on some weekend while working on a project. Or maybe you want to watch a favorite episode of some show while eating, rather than finishing your meal while the ads are still droning on. (And some of us older DOCTOR WHO fans really can't stand the new series at all, but the unskippable ads are there waiting to ambush us.)
Imagine having to sit through similar delays every time you put a CD in... it would push you towards some kind of digital media player or other "jukebox" pretty darn quick, wouldn't it?
Better my own house burns down, ruining my possessions with it (which is all heavily insured, of course), than some corporate tech headquarters ruining the digital possessions (if one wishes to call them such) of thousands or even millions of people. I get what you are saying and I'm not particularly opposed to people using cloud or streaming services IF THEY SO CHOOSE, but as an individual I eschew the whole notion of someone other than me being in charge of my stuff, or someone arbitrarily deciding that I don't even get a choice.
Sure, you can use the "imagine-if" argument in ANY situation. And sometimes it would be right. But soon that becomes less and less a tactic for discussion and more like a tactic to sell a car (the car, in this case, being these download/streaming services in question). It's one of the oldest marketing tools in the book.
In any case, it looks like the people have spoken... IF the comments in here could be said to represent a fair cross-section of the mindset out there. The people who paid Netfix in good faith should be compensated for the stoppage in service. I think we can all agree on that.
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