 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
IMPORTANT SHIPPING ANNOUNCEMENT !
Some changes to our shipping department that may interest you. Information is below. Varese Sarabande Records is still located in Beverly Hills that isn't changing. We are all there still and will be producing lots of great products for you all, but all future orders will be fulfilled by Naxos Of America in Tennessee. SO you will be seeing your packages return address say TENNESSEE instead of CALIFORNIA as the state. CALIFORNIA customers were already paying sales tax, but TENNESSEE customers will now be paying sales tax as well. I was under no obligation to give you this info as it's all on our site, but I figured you all would appreciate the heads up and the new addresses and emails and info. I know I would have appreciated the information if I was in your shoes. So to recap, your CD's will be shipped from TENNESSEE not CALIFORNIA anymore. For conspiracy theorists, I thought I'd nip this in the bud quickly as most will start saying "OH MY this is it Varese is about to close". No, far far far from it. We are doing just fine! AND Todd is still with us as he's always been. Thought I'd nip that in the bud too before everyone starts thinking Todd is no longer with us. This move is going to be great for all of you and us and that's why we did it! More great cool products coming your way very soon...
WEBSITE FAQ UPDATE: https://www.varesesarabande.com/pages/faq
1. Under - WHAT IS YOUR RETURN POLICY, please note the new return address:
Varese Sarabande Records, LLC
ATTN: Returns Department
1810 Columbia Ave, Suite 28
Franklin, TN 37064
2. Under - I'M BEING TOLD THE EMAIL ADDRESS/PASSWORD IS NOT RECOGNIZED, please note the new email and phone number:
For help relating to an unrecognized email address you are certain is linked to your account, please contact Naxos of America, Inc. at varesesarabande@naxosusa.com or 615-771-9393 (Monday to Friday 8:30AM CST – 5:00PM CST, closed Saturdays, Sundays and holidays).
3. Under - HOW CAN I GET IN CONTACT WITH VARESE SARABANDE WITH PROBLEMS - please note the new email address and phone number:
By Email: varesesarabande@naxosusa.com (Include first and last name, address (including zip code), telephone number and order number (if available).
By Phone: 615-771-9393 (Monday to Friday 8:30AM CST – 5:00PM CST, closed Saturdays, Sundays and holidays)
ABOUT PAGE UPDATED: https://www.varesesarabande.com/pages/about-us
1. To follow-up on previously placed orders or on the ordering process, please contact Naxos Of America, Inc.:
By Email: varesesarabande@naxosusa.com (Include first and last name, address (including zip code), telephone number and order number (if available).
By Phone: 615-771-9393 (Monday to Friday 8:30AM CST – 5:00PM CST, closed Saturdays, Sundays and holidays)
So to recap, your CD's will be shipped from TENNESSEE not CALIFORNIA anymore.
|
|
|
|
|
|
|
Oh, you cunning devils. Another sale!
|
|
|
|
|
|
Looking forward more to the 25% GRAND RE-OPENING SALE, May 22nd - May 31st!
|
|
|
|
|
|
Does this mean you won't be posting ANY CD's out during that period, DMD?
I will be staying in a hotel in Orlando from 15-25th May and was hoping to have some discs mailed to me there, during my stay.
|
|
|
|
|
|
May 8th through May 21st, NOTHING will be shipped out. That is why we put there will be a shipping delay and we put those dates May 8th through May 21st.
|
|
|
|
|
|
What dates are you closed again?
|
|
|
|
|
|
We will not be shipping anything between May 8 through May 21st. You can still order on our website, there will just be a delay in shipping it.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
First post in this thread says "all orders between May 8th and May 21st, will be discounted 10%". I was going to wait until the last day of the sale, the 21st. Except that the sale ends today (the 20th) apparently. I noticed the Temporarily sold out notation for Stanley and Iris, went to the Varese site to check, and saw a countdown clock that said the sale was ending in 8 hours (plus some minutes). So "between" those days does not include the 21st, apparently. Good thing I looked.
Also, during the checkout process I see TAX being added. But that has never been the case before. What gives?
Excellent question. I have sent a note in to who's in charged of this to find out.
|
|
|
|
|
|
|
|
|
|
Tax is added if you live in the state of California, if you do, you are taxed. If you don't, you are not taxed. SIMPLE
Good luck.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Some changes to our shipping department that may interest you. Information is below. Varese Sarabande Records is still located in Beverly Hills that isn't changing. We are all there still and will be producing lots of great products for you all, but all future orders will be fulfilled by Naxos Of America in Tennessee. SO you will be seeing your packages return address say TENNESSEE instead of CALIFORNIA as the state. CALIFORNIA customers were already paying sales tax, but TENNESSEE customers will now be paying sales tax as well. I was under no obligation to give you this info as it's all on our site, but I figured you all would appreciate the heads up and the new addresses and emails and info. I know I would have appreciated the information if I was in your shoes. So to recap, your CD's will be shipped from TENNESSEE not CALIFORNIA anymore. For conspiracy theorists, I thought I'd nip this in the bud quickly as most will start saying "OH MY this is it Varese is about to close". No, far far far from it. We are doing just fine! AND Todd is still with us as he's always been. Thought I'd nip that in the bud too before everyone starts thinking Todd is no longer with us. This move is going to be great for all of you and us and that's why we did it! More great cool products coming your way very soon...
WEBSITE FAQ UPDATE: https://www.varesesarabande.com/pages/faq
1. Under - WHAT IS YOUR RETURN POLICY, please note the new return address:
Varese Sarabande Records, LLC
ATTN: Returns Department
1810 Columbia Ave, Suite 28
Franklin, TN 37064
2. Under - I'M BEING TOLD THE EMAIL ADDRESS/PASSWORD IS NOT RECOGNIZED, please note the new email and phone number:
For help relating to an unrecognized email address you are certain is linked to your account, please contact Naxos of America, Inc. at varesesarabande@naxosusa.com or 615-771-9393 (Monday to Friday 8:30AM CST – 5:00PM CST, closed Saturdays, Sundays and holidays).
3. Under - HOW CAN I GET IN CONTACT WITH VARESE SARABANDE WITH PROBLEMS - please note the new email address and phone number:
By Email: varesesarabande@naxosusa.com (Include first and last name, address (including zip code), telephone number and order number (if available).
By Phone: 615-771-9393 (Monday to Friday 8:30AM CST – 5:00PM CST, closed Saturdays, Sundays and holidays)
ABOUT PAGE UPDATED: https://www.varesesarabande.com/pages/about-us
1. To follow-up on previously placed orders or on the ordering process, please contact Naxos Of America, Inc.:
By Email: varesesarabande@naxosusa.com (Include first and last name, address (including zip code), telephone number and order number (if available).
By Phone: 615-771-9393 (Monday to Friday 8:30AM CST – 5:00PM CST, closed Saturdays, Sundays and holidays)
So to recap, your CD's will be shipped from TENNESSEE not CALIFORNIA anymore.
|
|
|
|
|
|
|
|
|
|
|
So basically you have sort of outsourced your order and shipping department to Naxos? Like FSM did with SAE and now you guys can focus more on Varese projects. Thats cool.
I could not have said it any better, YES!!
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
