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Right, then the government finds you have in your box "The President's Analyst" and "White House Down", suddenly you find yourself with a black hood over your head and in a mysteryious blacksite or Interpol station, questioned heavily, to which you break and say, "They're film scores! I just love film scores!"
An assistant pulls the interogator aside and indicates that you have no red flags. They decide to let you go.
A few months later the Varese CD Club releases "Air Force One". You disappear again.
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Posted: |
Aug 28, 2015 - 8:31 AM
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By: |
rickmea
(Member)
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Be very careful of viabox.
Google search terms: FAA viabox
"$70,020 civil penalty against Viabox of Elkhart, Ind. The FAA alleges that on July 19, 2014, Viabox offered two containers containing flammable aerosol automotive products to FedEx for shipment by air to Montreal, Canada. FedEx employees discovered the aerosol cans and notified the FAA."
"Viabox did not respond to the FAA’s notice of proposed civil penalty within the required 30 days. The FAA has issued a final notice to Viabox. In response to the final notice, Viabox may pay the amount proposed, pay an agreed-upon amount, or request a hearing."
Google search terms: WSBT viaddress
"Elkhart company under investigation after complaints filed from around the world"
"According to the attorney general's office, they have received complaints from all over the world, including Canada, Russia, Australia, the United Kingdom and Switzerland. The Better Business Bureau has 45 complaints on file and in just four months the Elkhart County Sheriff's office has received 180 complaints."
Google search terms: BBB viabox
If you check BBB's website, which is an established consumer protection agency, viabox or Viaddress has a F rating. F being the lowest from A to F.
"BBB file experience shows a pattern of complaints alleging that the firm did not deliver the packages as agreed."
In the "industry comparison" link at the bottom of the page, you will find 53 companies within the same business category (mailing services). Viabox has the most complaints over a 36 month period. There is only 1 other company close to viabox and its not even in the same range as viabox (5-25 complaints vs 25-99 complaints). A whooping 50 out of 53 have 0 complaints over a 36 month period. There is only 1 other company in the 1-4 complaints range.
Next, notice that viabox is classified under the smallest size category. For a company that claims to be the "leader in package forwarding", that's an incredible low size to be a "leader" of an international business category with so much exposure.
Deceptive strategies to be aware of
First of all, I want to make clear that I am not charging or accusing viabox.com of currently doing any of these strategies, they could be or not. They are mentioned so that the customer is aware that companies (viabox or not) MAY be engaging in these strategies.
Its also likely for small amount of items, say 1-3, with a small weight, has less chance of being "lost", than bigger quantities and bigger weights. An item may go "missing" then company processes / "investigation" to find item or refund customer's money takes months. So its likely a customer becomes tired of this "refund" process, and never gets his "refund" back.
There is no oversight over the employees that transport your items. IF one of the employees steal your item, and they do not admit to their stealing the item, you will be hard pressed to prove that any such employee did steal your item. Very little oversight by 3rd parties, or data recording for which employee handles what items. So they will record your item is in a warehouse, but it MAY get "moved" or "transported", and you will have little data of who specifically is involved in the transition.
They will not always provide you with receipts showing your purchase, only in their webpage can you see your item's details.
You MAY have to spend months settling an issue with them with vague responses and blame shifting. Be suspect of those 5 star reviews and look at the FACTS.
List of websites containing more honest reviews about viabox
http://txs.io/30Gb
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