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 Posted:   Mar 27, 2015 - 2:12 PM   
 By:   smuli of finland   (Member)

As another person said regarding another label:
"I truly hate to now be one of those people using the forum to get the attention of a label."

I made the order from buysoundtrax on 11/28/2014.
3/4 of items were shipped on 12/21/2014.
I sent an email asking about missing item to info (at) buy soundtrax (dot) com on 1/29/2015.
As there was no reply, I sent another email asking about missing item to mrbsx (at) earth link (dot) net on 3/22/2015.

No reply as of yet.

"order buysoundtrax-64646 from Buysoundtrax"

Please send me my missing item.

 
 
 Posted:   Mar 27, 2015 - 2:46 PM   
 By:   mild_cigar   (Member)

As another person said regarding another label:
"I truly hate to now be one of those people using the forum to get the attention of a label."

I made the order from buysoundtrax on 11/28/2014.
3/4 of items were shipped on 12/21/2014.
I sent an email asking about missing item to info (at) buy soundtrax (dot) com on 1/29/2015.
As there was no reply, I sent another email asking about missing item to mrbsx (at) earth link (dot) net on 3/22/2015.

No reply as of yet.

"order buysoundtrax-64646 from Buysoundtrax"

Please send me my missing item.


Good luck - I gave up with BSX along time ago. Bad debts w/off.

 
 
 Posted:   Apr 20, 2015 - 2:07 PM   
 By:   JB Fan   (Member)

Allow me to bump this one again.

As I didn't get reply via e-mail, I'd like to ask this here - does BSX still offer free bonus (and usually rare!) CD this days?
With this 20% discount offer I'd like to know - am I need to add another title to reach that $100 minimum, or if you don't offer bonus CD now I could stop with current CDs in my cart?

Best regards.

 
 
 Posted:   Apr 20, 2015 - 2:09 PM   
 By:   Ford A. Thaxton   (Member)

Allow me to bump this one again.

As I didn't get reply via e-mail, I'd like to ask this here - does BSX still offer free bonus (and usually rare!) CD this days?
With this 20% discount offer I'd like to know - am I need to add another title to reach that $100 minimum, or if you don't offer bonus CD now I could stop with current CDs in my cart?

Best regards.


Not this month.

Ford A. Thaxton

 
 Posted:   Apr 20, 2015 - 6:24 PM   
 By:   JeffM   (Member)

Ooh. Is this a super-duper-double-secret discount promotion. Haha
big grin

 
 
 Posted:   Apr 21, 2015 - 1:15 AM   
 By:   JB Fan   (Member)

Ooh. Is this a super-duper-double-secret discount promotion. Haha
big grin


Not "super-duper-double-secret" smile
Just their usual "20% discount on total purchase price for any order over $50.00". Intrada, Quartet did something like that last year, LLL did it not long ago...
Nice deal - 6 CDs for $105 (with shipping outside USA) - not bad deal, I think.

And yes - I never had problems with BSX, so I risked again big grin

 
 Posted:   Apr 21, 2015 - 1:46 AM   
 By:   Lokutus   (Member)

Sounds like SAE to me.
Still waiting for response to an e-mail sent 10 days ago and still waiting for my order to ship although everything should be ready by March 31st.

 
 
 Posted:   Apr 21, 2015 - 2:01 AM   
 By:   Moviezzz   (Member)

i was ripped off twice buy bsx, 1st time was'nt to bad i got a refund after alot of debate second time was the last time for me i spent around 150-175 dollars & only recieved half my goods also a couple of the la la cd's what i paided full price for had barcode cuts creepshow mirrors, did'nt state it in description also there was a deal on dracula buy the les baxter 1 & get bob cobert free never sent the bob cobert ended up paying 24.99 just for the les 1 without bob dissapointed & finally was never sent my free gift at the time it was gun by christopher lennertz, avoid at all costs better to pay that little extra get a professional job all sent proper intermezzio media, chris soundtrack, sae, that's all i use now & never had a problem with any of these 3 sites only if it is a pre order but that's fine.

 
 
 Posted:   May 9, 2015 - 1:19 AM   
 By:   JB Fan   (Member)

Hello Ford!

I already contact you via e-mail, no answer, so...

Any update info about order buysoundtrax-65267? 2 weeks already gone...

 
 
 Posted:   May 9, 2015 - 9:54 AM   
 By:   BROMHEAD1   (Member)

I have emailed BSX a few times over the last few weeks asking if my A Sound Of Thunder has been despatched but still no reply and no CD.

 
 Posted:   May 9, 2015 - 9:57 AM   
 By:   Solium   (Member)


 
 
 Posted:   May 13, 2015 - 9:55 AM   
 By:   JB Fan   (Member)

Hello Ford!

I already contact you via e-mail, no answer, so...

Any update info about order buysoundtrax-65267? 2 weeks already gone...


Same order, same question - Monday is gone 2 days ago...

 
 
 Posted:   May 13, 2015 - 10:13 AM   
 By:   Ford A. Thaxton   (Member)

Hello Ford!

I already contact you via e-mail, no answer, so...

Any update info about order buysoundtrax-65267? 2 weeks already gone...


Same order, same question - Monday is gone 2 days ago...



that's what happens when you are out of the office sick..

Check your email

Ford

 
 
 Posted:   May 13, 2015 - 9:43 PM   
 By:   JB Fan   (Member)

Hello Ford!

I already contact you via e-mail, no answer, so...

Any update info about order buysoundtrax-65267? 2 weeks already gone...


Same order, same question - Monday is gone 2 days ago...



that's what happens when you are out of the office sick..

Check your email

Ford


Hmm... Sorry nothing but old mail from May 9 (about Monday as shipping day).
Maybe you didn't update order status in yahoo store page?

 
 Posted:   May 13, 2015 - 11:59 PM   
 By:   Lokutus   (Member)

Yeah, wondering when they will finally ship my order too.

What is taking so long when everything is supposed to be in stock?

ordered on April 22nd and still hasn't been shiped.

 
 Posted:   May 14, 2015 - 7:04 AM   
 By:   edwzoomom   (Member)


The following sage advice was given to a family member of mine as they began their own business. It was given by an old man who owned a very successful local business.

"If you act like a turd, your business and reputation will end up in the toilet where it belongs"

 
 Posted:   Jun 2, 2015 - 10:28 AM   
 By:   Lokutus   (Member)

hmm... interesting and getting a bit annoying!


order placed: April 22nd

was supposed to ship 1-2 weeks later according to e-mail confirmation. Why it should take this long since everything is supposed to be in stock at the time the order is being placed is beyond me (since it wouldn't let anyone to order anything otherwise).



Several weeks and e-mails without response later... finally the response came on May 26th:
"It was a banking holiday here in the United States yesterday and yes your order will be shipping out today"

what exactly this means and why the package hasn't been shipped week, two weeks or three weeks before that "banking holiday" is beyond me. Just usual BSX bullshit!


And of course! Another WEEK later and still nothing shipped!


 
 
 Posted:   Jun 2, 2015 - 10:58 AM   
 By:   JB Fan   (Member)

hmm... interesting and getting a bit annoying!


order placed: April 22nd

was supposed to ship 1-2 weeks later according to e-mail confirmation. Why it should take this long since everything is supposed to be in stock at the time the order is being placed is beyond me (since it wouldn't let anyone to order anything otherwise).



Several weeks and e-mails without response later... finally the response came on May 26th:
"It was a banking holiday here in the United States yesterday and yes your order will be shipping out today"

what exactly this means and why the package hasn't been shipped week, two weeks or three weeks before that "banking holiday" is beyond me. Just usual BSX bullshit!


And of course! Another WEEK later and still nothing shipped!


That's sad to read. My order (from April 21) was shipped bit later, than I expected (shipped May 18). But it's arrived quiet quickly - just in 10 days (from USA to Russia - not so bad at all!).

 
 Posted:   Jun 2, 2015 - 9:13 PM   
 By:   edwzoomom   (Member)

hmm... interesting and getting a bit annoying!


order placed: April 22nd

was supposed to ship 1-2 weeks later according to e-mail confirmation. Why it should take this long since everything is supposed to be in stock at the time the order is being placed is beyond me (since it wouldn't let anyone to order anything otherwise).



Several weeks and e-mails without response later... finally the response came on May 26th:
"It was a banking holiday here in the United States yesterday and yes your order will be shipping out today"

what exactly this means and why the package hasn't been shipped week, two weeks or three weeks before that "banking holiday" is beyond me. Just usual BSX bullshit!


And of course! Another WEEK later and still nothing shipped!


This really stinks. I will not buy anything from them after reading this and what other good folks on this board have gone through. This is arrogance in its worst form. I cannot imagine a company having such disdain for its customers.

 
 Posted:   Jun 3, 2015 - 9:37 AM   
 By:   Lokutus   (Member)

Funny is that according to the tracking number provided:

Pre-Shipment Info Sent to USPS on May 19, 2015
and yet... the package never reached the post office.



Sure... with probably a few dozen orders placed every year there are some that might get problematic for one reason or the other... but interesting thing is that I Have never had a single problem with Intrada. Just BSX and SAE.




Just placed an order at Intrada earlier this week and the package was shipped 16 HOURS LATER (and that also includes 9 hours time difference). Now this is how the things are supposed to be done!

 
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