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 Posted:   Feb 7, 2014 - 1:56 AM   
 By:   Riddick   (Member)

Is there any other email address to contact BSX besides their info-mail? I have tried to contact them but not having any kind of a response.

 
 
 Posted:   Feb 7, 2014 - 2:20 AM   
 By:   governor   (Member)

Is there any other email address to contact BSX besides their info-mail? I have tried to contact them but not having any kind of a response.

You could reach them by phone....

http://www.buysoundtrax.com/contact_buysoundtrax.html

 
 
 Posted:   Feb 7, 2014 - 2:22 AM   
 By:   Ford A. Thaxton   (Member)

Is there any other email address to contact BSX besides their info-mail? I have tried to contact them but not having any kind of a response.


info@buysoundtrax.com

or just call us at

805-530-1450

If you email, be sure to include your order number.


Ford A. Thaxton

 
 Posted:   Feb 7, 2014 - 3:03 AM   
 By:   Riddick   (Member)

It seems that this topic here just solved my problem. Finally got some word from them but I must say that I very much doubt that many international customers will ever phone them.

 
 Posted:   Jan 27, 2015 - 2:52 PM   
 By:   Jonathan   (Member)

Hey, Ford,

again I have to take the public way to get in touch with BSX. After sending several emails, I didn't hear from you guys. What is wrong. Please contact me about my order 64214 from September 1st.

 
 Posted:   Jan 27, 2015 - 3:10 PM   
 By:   Lokutus   (Member)

same here. How difficult exactly it is to backorder one CD from Intrada?
I have been waiting for for almost 5 months now and AGAIN (!!!) NO RESPONSE to several e-mails.

 
 
 Posted:   Jan 27, 2015 - 3:12 PM   
 By:   Ford A. Thaxton   (Member)

Hey, Ford,

again I have to take the public way to get in touch with BSX. After sending several emails, I didn't hear from you guys. What is wrong. Please contact me about my order 64214 from September 1st.


Hello,

Check your email.

Ford

 
 
 Posted:   Jan 27, 2015 - 3:13 PM   
 By:   Ford A. Thaxton   (Member)

same here. How difficult exactly it is to backorder one CD from Intrada?
I have been waiting for for almost 5 months now and AGAIN (!!!) NO RESPONSE to several e-mails.


Drop me a note today with the order number and I'll get it sorted out for you.

Ford A. Thaxton

 
 Posted:   Feb 23, 2015 - 8:35 PM   
 By:   smuli of finland   (Member)

I placed an order on 11-28-2014. All but one item was shipped on 12-21-2014. The missing item was marked "will ship in 1-2 weeks". I emailed about the missing item on 01-29-2015 without receiving an answer. Order number 64646 was included in the email along with all other pertinent information.
Which email address should I contact if I want to get answers?

 
 
 Posted:   Feb 23, 2015 - 9:20 PM   
 By:   zippy   (Member)

X (marks the spot)

and I suppose you can figure out what BS stands for.

 
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